Privacy Policy
Introduction
Toy Cave (Pty) Ltd (“Toy Cave”, “we”, “us”, “our”) is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) 4 of 2013. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
Scope of This Policy
This policy applies to all users interacting with Toy Cave’s website. It covers the personal information we collect, how it is processed, and your rights under POPIA.
Relationship with Greenbean Learning Resources
Toy Cave is a distributor of Greenbean Learning Resources (Pty) Ltd. When you place an order through our website, your personal information and payment details are collected, processed, and stored by Greenbean Learning Resources (Pty) Ltd. Toy Cave does not collect or process any of your payment details or personal information related to order fulfilment.
Information We Collect
Toy Cave only collects the following personal information from users who voluntarily subscribe to receive marketing updates:
First Name
Email Address
Greenbean Learning Resources collects all other personal information required to process orders, including:
Full Name
Contact Details (Email Address, Phone Number, Physical Address)
Billing and Shipping Information
Payment Information (processed securely by Greenbean Learning Resources)
Order Details
Purpose of Collecting Personal Information
Toy Cave collects your First Name and Email Address to:
Send newsletters and promotional emails about new toys available on our website.
Improve user experience and provide relevant marketing information.
Greenbean Learning Resources collects your personal information to:
Process and fulfil orders, including delivery and invoicing.
Communicate with you regarding orders, queries, or support.
Comply with legal and regulatory requirements.
How Your Information Is Protected
Personal information collected by Toy Cave (First Name and Email Address) is stored securely and accessible only by authorised personnel.
Greenbean Learning Resources implements appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and collect analytical data.
Cookies are small text files that are stored on your device when you visit our website. They help us improve our website’s functionality, remember your preferences, and provide relevant marketing information.
You can choose to disable cookies by adjusting your browser settings, but doing so may impact your browsing experience.
Data Sharing
Toy Cave does not sell, rent, or share your personal information with third parties.
Information required for processing orders is only shared with Greenbean Learning Resources.
Your Rights Under POPIA
You have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal information.
Object to the processing of your personal information.
Lodge a complaint with the Information Regulator of South Africa if your rights have been infringed.
Retention of Personal Information
Toy Cave retains your First Name and Email Address for marketing purposes until you choose to unsubscribe.
Greenbean Learning Resources retains personal information related to orders for as long as required to fulfil legal and business obligations.
Changes to This Policy
Toy Cave reserves the right to update this privacy policy when necessary. Any changes will be posted on our website.
Contact Information
For queries or concerns about how your personal information is handled, please contact us at:
Toy Cave: [email protected]
For order-related queries, please contact Greenbean Learning Resources (Pty) Ltd at:
Email: [email protected]
Phone: +27 10 594 5330
Address: 14 Malta Street, Cosmo Business Park, Cosmo City, 2188, Gauteng, South Africa